Paper Title:
Research on Customer Requirements Expansion Based on TRIZ and Grey Theory
  Abstract

To accurately understand the current customer requirements, mine and predict those of potential market, requirement expansion method based on TRIZ was proposed to realize horizontal expansion of customer requirements and grey theory was applied to vertical expansion to maximize the diversity of customer requirement. Meanwhile, ontology model of customer requirements was built to represent in detail complete information of customer requirement, it provided the basis for determining product family reasonably and comprehensively.

  Info
Periodical
Edited by
Honghua Tan
Pages
1235-1240
DOI
10.4028/www.scientific.net/AMM.29-32.1235
Citation
J. H. Ge, J. Y. Xu, Y. P. Wang, F. Wei, "Research on Customer Requirements Expansion Based on TRIZ and Grey Theory", Applied Mechanics and Materials, Vols. 29-32, pp. 1235-1240, 2010
Online since
August 2010
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Price
$32.00
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