Paper Title:
A Study on Methodology to Collect Customer Requirements through the Internet
  Abstract

Timely and accurate access to customer requirements is one of the vital elements of the customer-centric business strategy of modern enterprises. After comparisons of different methods of surveying product and market requirements, we propose to use the Internet information through well-constructed websites to utilize the techniques and methods of collecting customer needs and combining with actual cases in order to provide the basis for new product development in enterprises.

  Info
Periodical
Edited by
Yi-Min Deng, Aibing Yu, Weihua Li and Di Zheng
Pages
59-63
DOI
10.4028/www.scientific.net/AMM.37-38.59
Citation
S. L. Liu, F. Shen, "A Study on Methodology to Collect Customer Requirements through the Internet", Applied Mechanics and Materials, Vols. 37-38, pp. 59-63, 2010
Online since
November 2010
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Price
$32.00
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