Paper Title:
Study on Performance Measurement of Logistics Service Providers
  Abstract

This article identifies strategic logistics resources acquired and bundled by logistics service providers (LSPs) to achieve competitive advantage. Drawing on the resource-based view (RBV) of the firm, this study empirically examines if there exist different types of logistics service providers (LSPs), and whether the types differ in service performance. Results show that all LSPs have been acquiring physical, human, information, knowledge and relational resources and then bundling them together in various specific manners to create inimitable and firm specific capabilities. The results of this study can be used in a Pareto sense of focusing on a few vital factors that can enhance firm performance.

  Info
Periodical
Advanced Materials Research (Volumes 271-273)
Edited by
Junqiao Xiong
Pages
241-246
DOI
10.4028/www.scientific.net/AMR.271-273.241
Citation
Y. Li, H. X. Li, "Study on Performance Measurement of Logistics Service Providers", Advanced Materials Research, Vols. 271-273, pp. 241-246, 2011
Online since
July 2011
Authors
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Price
$32.00
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