Paper Title:
Use of Fuzzy QFD in Construction Project Developing
  Abstract

Quality function deployment (QFD) is a process that has been used for managing the development of new manufactured products. In this process, both spoken and unspoken needs of the customers are determined, prioritized, and translated to design parameters. The aim of this paper is to propose an original approach for the management of construction project development process. The approach is based on the QFD, and fuzzy logic is also adopted to deal with the ill-defined nature of the qualitative linguistic judgments required in the proposed house of quality (HOQ). Specifically, the paper addresses the issue of how to deploy the HOQ to effectively and efficiently improve construction project development processes and thus customer satisfaction.

  Info
Periodical
Advanced Materials Research (Volumes 368-373)
Chapter
Chapter 3: Security and Life Cycle Engineering Design of Civil Engineering
Edited by
Qing Yang, Li Hua Zhu, Jing Jing He, Zeng Feng Yan and Rui Ren
Pages
1600-1603
DOI
10.4028/www.scientific.net/AMR.368-373.1600
Citation
Y. H. Feng, "Use of Fuzzy QFD in Construction Project Developing", Advanced Materials Research, Vols. 368-373, pp. 1600-1603, 2012
Online since
October 2011
Authors
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Price
$32.00
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