Paper Title:
Research on Customer Satisfaction Indexes for Dinning Based on ANP
  Abstract

with the development of economic, the service industry which is one of the most important component of GDP, is developing very fast. This paper provided a method to evaluate the priorities on dinning service. The factors which affect the dinning service were setup and an evaluation model was built. With the method analytic Network Process, the priority of factors was compute.

  Info
Periodical
Key Engineering Materials (Volumes 439-440)
Edited by
Yanwen Wu
Pages
778-782
DOI
10.4028/www.scientific.net/KEM.439-440.778
Citation
J. Y. Wei, J. Zhuang, R. Bi, "Research on Customer Satisfaction Indexes for Dinning Based on ANP", Key Engineering Materials, Vols. 439-440, pp. 778-782, 2010
Online since
June 2010
Export
Price
$32.00
Share

In order to see related information, you need to Login.

In order to see related information, you need to Login.

Authors: Shi Lei
Chapter 12: Computer-Aided Design, Manufacturing and Engineering
Abstract:Analytic hierarchy process (AHP) and fuzzy theory which is defined as fuzzy analytic hierarchy process (FAHP) has been widely used for a...
5339
Authors: Rong Zou
Chapter 3: Green Building Materials
Abstract:Public service evaluation based on fuzzy analytic hierarchy process is presented in the paper. Firstly, evaluation indexes of public service...
672
Authors: Chun Hua Tu
Chapter 4: Machine Vision
Abstract:Employment evaluation for university student based on analytic hierarchy process is presented in the paper.The influencing factors of...
1618
Authors: Fei Wang, You Wen Su, Chao Fei Li
Chapter 17: Engineering Management in Industry and Society
Abstract:Strengthing the material management and controlling materials consumption as one of the most important means to control engineering cost,...
2714
Authors: Yi Gang Zhang, Tao Li, Li Chen, Tao Liu
Chapter 3: General Mechanical Engineering
Abstract:Quantity determination of the Aircraft spares is affected by many factors, the indeterminate effect is not quantitative factors on the...
849