Papers by Keyword: Service

Abstract: Mobile subscribers’ satisfaction constitute a critical success factor among competitors in the telecommunication industry. The dynamics of this phenomenon in the University of Port Harcourt has given rise to an ambivalence of subscribers’ milieu of choices; with them acquiring multiple simcards on one hand, and choosing a single simcard on the other. Either way, their quest for satisfaction appear to be a wild-goose chase. Consequently, this paper examined the determinants of mobile subscribers’ satisfaction vis-à-vis the University of Port Harcourt. Based on a common parlance definition of these determinants, derived through descriptive research, six variables were identified and tested as dependent variables of mobile subscribers’ satisfaction. For the purpose of this study, a sample size of two-hundred (200) respondents was selected from Choba and Abuja campuses of the University of Port Harcourt through random sampling technique, and data were obtained using a Structured Likert Scale questionnaire where respondents tick (√) either in negation or affirmation of the item. The results revealed four of the variables as having a positive correlation with mobile subscribers’ satisfaction while two recorded a negative correlation. An outcome which gives credence to ‘prompt and affordable connectivity’; ‘24 hours affordable internet connectivity’; worldwide connectivity spectrum’ and ‘proliferation of freebies outlets’ as determinants of ‘mobile subscribers satisfaction’. At the same time, the study makes a mute point of the often touted allusions of an existing nexus between mobile subscribers satisfaction and a telecommunication service provider’s ‘toasted brand name-cum-indigenous outfit patronization syndrome’ .In the main, the work constitutes an added voice to the call for a pro-active regulatory body that would irrespective of the service provider a subscriber patronizes be able to ensure that mobile subscribers are always provided with an equally affordable, hitch-free connectivity that smacks of uniformity of service.

Abstract: Public private partnerships (PPP) consider interaction on mutually beneficial terms of the state and private entrepreneurship (as a form of business) for solving socially significant tasks. Different specialists consider PPP in different ways. In the field of information technology services in construction the basis for PPP is the following: ● The parties to such a partnership are the state and private business; ● the interaction of the parties is enshrined on an official legal contractual basis, it is of an equal nature and clearly expressed social orientation; ● the parties consolidate resources and deposits, allocate financial risks, costs and expected results in strictly defined proportions between the parties in the concluded contracts beforehand on the basis of PPP. The success of PPP objectives is facilitated by: ● political will; ● regulatory framework; ● the emergence of projects that encourage private business to create opportunities for their implementation. The article deals with visual-figurative (infographic) modeling, which facilitates the decisions adoption at the stage of interaction formation between the parties of PPP.

Abstract: Cloud Foundry is the industry's first open source PaaS cloud platform, it supports a variety of framework, language, runtime cloud platform and application environment, the service that allows developers to make applications in a few seconds the deployment and expansion, there is no need to worry about any infrastructure problems. This paper introduces the main steps to build the PaaS service platform: Cloud Controller、 Health Manager、 stager、 service, and discusses the matters needing attention in construction process.

Abstract: In this paper, we propose an approach based on generic component model to realize the model aggregation for reconfigurable control. This is a component –oriented method. Two elementary notions, the service and the operating mode, are introduced to construct a hierarchical system and to assure the coherences between specification and realization at each level and between levels. The consideration of aggregated, complex components leads to extend this description to the possibilities of reconfiguration.

Abstract: This paper presents an approach for modeling the mobile learning applications using a feedback-based recommendation model. Formal definitions are proposed for the mobile learning activity. The design unites three of the mobile learning's aspects, namely learner, service and context, and provides means for learner service evaluation within the recommendation model. The results show that the recommendation model can easily be constructed, while enabling accurate recommendations by solving the sparsity problem of service and learner′s information.

Abstract: In recent years, with the rapid development of China's economy, more and more standardized of all aspects, the tourism industry is also increasingly tending to mature, the number of tourists who have demand for public services is increasing, strengthening travel agencies’ strategic brand management is the inevitable choice to the construction of China's tourism power, but also a positive role in the construction of local tourism services, which has important significance. Facing wide disparity of the Chinese and foreign travel, as well as the reality background of the large-scale foreign capital and joint venture travel into our country's tourism market, as well as the background of the relative lack of academic related research of the travel agency brand, in this paper, the problem of how to enhance the competitiveness of our country travel agency brands is discussed. This paper first defined the concept of travel brands, insufficient analysis of brand management of travel agencies, at present, China Travel Agency has reasonably insufficient number of service providers, service structure is irrational, the service system is imperfect, inadequate security and other issues evaluation system needs to be improved, this paper analyzes the issues and raises countermeasures, in order to provide reference for our travel agency.

Abstract: With China's rapid economic development, more and more standardized, and tourism are increasingly mature, there are increasing number of tourism public service needs, strengthening the tourism public service has become an important means to improve the efficiency of tourism industry. However, the current construction of wrong interpretation of tourism services in the tourism destinations in China, resulting in insufficient number of reasonable service delivery, service structure is irrational, and service systems are not perfect, issues such as support and evaluation system is not perfect, which needs to be treated seriously in the development of China's tourism business.

Abstract: With the integration of computer technology, network technology and mobile communication technology continuously, the formation of personalized resource recommendation has become possible. Based on teachers' demand investigation and analysis, this paper analyzes the teacher system architecture, personalized resource recommendation and service safeguard mechanism.

Abstract: As an important part of the environment layout, campus sign system design plays an increasingly important role in today's college campuses. In this paper, taking campus sign system of Xuzhou Institute of Technology as an example, through field research, school staff visits, relevant design information of campus sign system for reference etc., combined with campus culture and service characteristics of the sign system, based on original campus sign system, I make qualitative analysis on service standards and cultural positioning of campus sign system in colleges and universities and explain some of the views and suggestions on the campus sign system redesign, in order to provide reference for the continuous development and improvement of campus sign system.

Abstract: Nowadays, the provision of IT service is becoming the main business of IT enterprise operation, especially in E-commerce; however, the study on its quantitative modelling method is still in its infancy. This paper studies key subprocesses affecting IT service provision from the aspect of incident process, and provides a quantitative solution for enterprises to modular IT service by designing key subprocesses, establishing measurement metrics and process performance models across full lifecycle. In the end, the numerical analysis and measured data proves that the model has a relatively high goodness-of-fit.