Exploring the Impact of Quality Management Practices on Product Quality from the Perspective of Learning
. The effects of quality management practices on product quality have been investigated extensively, but most of past studies conducted from empirical level, and the mechanism of how quality management practices lead to improvement of product quality is still unclear. Thus, this paper develops a conceptual framework for exploring the mechanism of how quality management practices result in enhancement of product quality from the perspective of explorative and exploitative learning.
W. Xiong and Q. X. Zhang, "Exploring the Impact of Quality Management Practices on Product Quality from the Perspective of Learning", Applied Mechanics and Materials, Vols. 20-23, pp. 499-504, 2010