Service-oriented software systems are inherently complex and have to cope with an increasing number of exceptional conditions in order to meet the system’s dynamic requirements. This work proposes an architecture framework which has exception handling capability. This framework ensures the credibility of service-oriented software, during the architectural stage, by adding exception handling-related architecture elements and modeling exception handling process. It allows a clear separation of concerns between the business function and the exception handling unit, using reflection mechanism. It plays an important guiding role for achieving reliable service-oriented system.