Quality of Work Life and Employee Outcomes: A Survey of Employees in Hotel Business

Abstract:

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In this paper, we discussed the relationship between Quality of Work Life and employee outcomes in China. We used organizational commitment and organizational citizenship behavior (OCB) to reflect employee outcomes. By employing several statistics techniques, such as factor analysis, reliability and validity analysis, the data of questionnaires has been analyzed. The results show that there is a significant positive relationship between QWL and all the indicators of employee outcomes (Organizational Commitment and OCB).

Info:

Periodical:

Advanced Materials Research (Volumes 171-172)

Edited by:

Zhihua Xu, Gang Shen and Sally Lin

Pages:

433-436

DOI:

10.4028/www.scientific.net/AMR.171-172.433

Citation:

Y. Ma et al., "Quality of Work Life and Employee Outcomes: A Survey of Employees in Hotel Business", Advanced Materials Research, Vols. 171-172, pp. 433-436, 2011

Online since:

December 2010

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Price:

$35.00

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