Intelligent Mapping of Semi-Structured Customer Needs for Web-Based Product Customization

Abstract:

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This paper proposes an approach of mapping semi-structured customer needs (SCN) into precise functional requirements (PFR) for Web-based product customization by integrating fuzzy set theory. The mapping relationship between SCN and PFR is discussed. Then a framework of the SCN mapping is constructed; and the methodology of implementation is presented in detail. Finally, an example of Web-based customization of pedal motorcycles is employed to illustrate the proposed approach.

Info:

Periodical:

Advanced Materials Research (Volumes 201-203)

Edited by:

Daoguo Yang, Tianlong Gu, Huaiying Zhou, Jianmin Zeng and Zhengyi Jiang

Pages:

1496-1499

DOI:

10.4028/www.scientific.net/AMR.201-203.1496

Citation:

Y. G. Jing et al., "Intelligent Mapping of Semi-Structured Customer Needs for Web-Based Product Customization", Advanced Materials Research, Vols. 201-203, pp. 1496-1499, 2011

Online since:

February 2011

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Price:

$35.00

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