Management of Complexity in Automotive Companies in the West Midlands UK


Article Preview

Quality Management Systems (QMS) of volume production car makers tend to be large. Complexity levels in such structures are difficult to manage. From the design release to the production stage, a manufacturer has to control roughly 9000 parts (including fixings) for a large size car. A large number of subsystems, together with their coupled interactions increase a system’s complexity. Results of the application of a model to manage complexity in some automotive companies in the West Midlands (UK) suggest that complexity reduction leads to quality improvements.



Main Theme:

Edited by:

F. Micari, M. Geiger, J. Duflou, B. Shirvani, R. Clarke, R. Di Lorenzo and L. Fratini




M. Villegas and B. Shirvani, "Management of Complexity in Automotive Companies in the West Midlands UK", Key Engineering Materials, Vol. 344, pp. 889-896, 2007

Online since:

July 2007




[1] Bertalanffy, L. Von: A quantitative theory of organic growth. Human Biology, Vol. 10 (1938).

[2] Ashby, W: Introduction to Cybernetics (Wiley, New York 1956).

[3] Beer, S: Cybernetics and management (The English Universities Press, London 1959).

[4] Ackoff, R: Systems organizations and interdisciplinary research. General systems yearbook, Vol 5 (1960).

[5] Espejo, R. & Harnder, R. (eds) The viable System Model: interpretation and application of Stafford Beer's VSM (John Wiley and Sons, Chichester 1989).

[6] Flood, R. Carson, E: Dealling with complexity: an introduction to the theory and application of systems science (Plenum Press, New York 1993).

[7] Warfield, J.: Structural thinking: silver annniversary paper [Online]. Available from www. gmu. edu/departments/t-iaisis/biblio/biw31. htm [Accessed 20 February 2004].

[8] Meyer, M.: Rethinking performance measurement: beyond the Balanced Scorecard (Cambridge University Press, Cambridge 2002).

[9] Checkland, P.: Systems thinking, systems practice (Wiley, Sussex 1999).

[10] Beckett, A.: Brainstorming [Online]. Available from http: /members. optusnet. com. au/~charles57/Creative/Techniques/brainstorm. htm [Accessed 11th May 2004].

[11] Ashby, W. Some peculiarities of complex systems. Cybernetic Medicine, volume 9. In Flood, R. and Carson, E.: Dealing with complexity: an introduction to the theory and application of systems science. Second Edition (Plenum Press, New York 1993).

[12] Beer, S. Diagnosing the system for organizations (John Wiley and Sons, Chichester 1985).

Fetching data from Crossref.
This may take some time to load.