Exploring the Structure of the Crisis Management Team
The purpose of this article is to introduce a new perspective into the crisis management team rather than to focus on how to train the crisis management team like many recent researches. This paper adds product-line employees, shareholders, customer representatives, government officials to the crisis management team and use the modified nominal group technique in the decision-making process, which improves the efficiency of the team.
J. X. Shi and Y. Cui, "Exploring the Structure of the Crisis Management Team", Key Engineering Materials, Vols. 460-461, pp. 15-20, 2011