[1]
C. Kuhlthau: Inside the Search Process: Information Seeking from the User's Perspective. J. Am. Soc. Inf. Sci. 42, no. 5 (January 7, 1991): 361–371.
DOI: 10.1002/(sici)1097-4571(199106)42:5<361::aid-asi6>3.0.co;2-#
Google Scholar
[2]
C. Kuhlthau: Seeking meaning: a process approach to library and information services. Westport, Conn.: Libraries Unlimited, (2004).
Google Scholar
[3]
C. Cool and A. Spink: Issues of Context in Information Retrieval (IR): An Introduction to the Special Issue. Information Processing & Management 38, no. 5 (September 2002): 605–611.
DOI: 10.1016/s0306-4573(01)00054-1
Google Scholar
[4]
N. J. Belkin, R. N. Oddy, and H. M. Brooks. Ask for Information Retrieval: Results of a Design Study. Journal of Documentation 38, no. 3 (December 31, 1982): 145–164.
DOI: 10.1108/eb026726
Google Scholar
[5]
N. J. Belkin, R. N. Oddy, and H. M. Brooks. Ask for Information Retrieval: Background and Theory. In Readings in Information Retrieval, edited by Karen Sparck Jones and Peter Willett, 299–304. San Francisco, CA, USA: Morgan Kaufmann Publishers Inc., (1997).
DOI: 10.1108/eb026722
Google Scholar
[6]
S. Mizzaro. How Many Relevances in Information Retrieval?. Interacting with Computers 10, no. 3: 303–320, June (1998).
DOI: 10.1016/s0953-5438(98)00012-5
Google Scholar
[7]
S. Chowdhury, G. Forbes, and M. Landoni. Uncertainty in Information Seeking and Retrieval: A Study in an Academic Environment. Information Processing & Management 47, no. 2 (March 2011): 157–175.
DOI: 10.1016/j.ipm.2010.09.006
Google Scholar
[8]
T. Dirndorfer Anderson. Uncertainty in Action: Observing Information Seeking Within the Creative Processes of Scholarly Research. Information Research 12, no. 1 (2006).
Google Scholar
[9]
D.A. Norman and S.W. Draper. User centered system design : new perspectives on human-computer interaction. Hillsdale, N.J.: L. Erlbaum Associates, (1986).
DOI: 10.1201/b15703
Google Scholar
[10]
D.A. Norman. The Design of Everyday Things. Basic Books, (2002).
Google Scholar