Virtual Communities of Practice Success in Healthcare Sector

Abstract:

Healthcare organizations spend hundreds of thousands implementing KM initiatives in term of developing practitioners and expert resources. One of the KM initiatives in healthcare sector is Virtual Communities of Practice (VCoPs). VCoPs are used by health professionals and researchers to improve the quality of healthcare services by enhancing health practitioners knowledge. However, some researchers and practitioners question the effectiveness of this contribution owing to the well-publicized failure of numerous KM initiatives. Based on the prior IS success theories, this article has developed a multidimensional model of VCoPs success to support knowledge sharing behaviour among healthcare practitioners. The proposed model can be used to evaluate and measure the effectiveness of VCoPs in knowledge sharing. This in turn might fill the available gap in translating research findings and evidence based practices into action (Know-Do gap) in daily healthcare practices.

• Periodical: Applied Mechanics and Materials (Volumes 411-414)
• Pages: 950-953
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.411-414.950
• Online since: September 2013
• Authors: Haitham Alali*, Juhana Salim
• Keywords: Evaluation, Healthcare Sector, Knowledge Sharing Behaviour, User Satisfaction, Virtual Communities of Practice

References

[1] E. Wenger, R. McDermott, and W. M. Snyder, Cultivating communities of practice: A guide to managing knowledge. Cambridge, MA: Harvard University Press, (2002).

[2] P. Gray, The effects of knowledge management systems on emergent teams: towards a research model, Journal of Strategic Information Systems, vol. 9, pp.175-191, (2000).

DOI: 10.1016/s0963-8687(00)00040-8

[3] W. Delone and E. Mclean, Information systems success: the quest for the dependent variable, Information Systems Research, vol. 3, p.60–95, (1992).

DOI: 10.1287/isre.3.1.60

[4] W. H. Delone and E. R. McLean, The DeLone and McLean model of information systems success: A ten-year update, Journal of Management Information Systems, vol. 19, pp.9-30, (2003).

DOI: 10.1080/07421222.2003.11045748

[5] F. D. Davis, R. P. Bagozzi, and P. R. Warshaw, User acceptance of computer technology: A comparison of two theoretical models, Management Science, vol. 35, pp.982-1003, (1989).

DOI: 10.1287/mnsc.35.8.982

[6] P. B. Seddon, A Respecification and Extension of the DeLone and McLean Model of IS Success, Information Systems Research, vol. 8, pp.240-253, (1997).

DOI: 10.1287/isre.8.3.240

[7] F. D. Davis, A technology acceptance model for empirically testing new end user information systems: Theory and results. M.I.T.: Sloan School of Management, (1986).

[8] M. Fishbein and I. Ajzen, Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research: Addison-Wesley series in social psychology, (1975).

[9] F. D. Davis, Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, vol. 13, pp.319-339, (1989).

DOI: 10.2307/249008

[10] S. S. Kim and N. K. Malhotra, A Longitudinal Model of Continued Is Use: An Integrative View of Four Mechanisms Underlying Post adoption Phenomena, Management Science, vol. 51, p.741–755, (2005).

DOI: 10.1287/mnsc.1040.0326

[11] M. Al-Hawari, thesis submitted to Information Systems Faculty: Knowledge Management Styles and Performance: a Knowledge space Model from both Theoretical and Empirical Perspective, University of Wollongong2004.

[12] R. Bertulis and J. Cheeseborough, The Royal College of Nursing's information needs survey of nurses and health professionals, Health Information & Libraries Journal, vol. 25, pp.186-197, (2008).

DOI: 10.1111/j.1471-1842.2007.00755.x

[13] G. Parcell. (2005). The Bulletin interview with Geoff Parcell. Retrieved June 2, 2010, from Bulletin of the World Health Organization (WHO). Available: http: /www. who. int/bulletin/volumes/83/10/interview1005/en/index. html.

[14] F. Archer, Revision of the Joint NHMRC/AVCC Statement and Guidelines on Research Practice, Journal of Emergency Primary Health Care, vol. 4, (2006).

DOI: 10.33151/ajp.4.1.349

[15] G-I-N, 2010 G-I-N Emergency Care Community of Interest, Guidelines International Network, Scotland. -http: /www. g-i-n. net/document-store/annual-reports/g-i-n-annual-report-2010. pdf.