Business Intelligence: Relationship between Capabilities, Success and Decision Environment

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The concept of Business Intelligence (BI) was first proposed in the late 1980-s. Since then the field of BI has experienced the rapid extension and development. More than 50 billion dollars have already been invested in different BI tools and application software, such as new desktop data analysis tools, data warehousing technologies, data extraction middleware and many other tools and techniques into the market. But not all the BI initiatives are successful. This paper posits that a key antecedent of BI success is having the right BI Capabilities, and right BI Capabilities depend on the Decision Environment in which the BI is used. Research suggests that a lack of fit between an organization and its BI is one of the reasons for lack of success. The match between the Decision Environment and what a BI provides has been studied as an indicator of success. The theoretical framework is proposed in this paper to study relationship between BI Capabilities, BI Success and Decision Environment

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February 2014

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© 2014 Trans Tech Publications Ltd. All Rights Reserved

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