The Combination Method for the Service Parameters of Product-Service Systems

Fei Zhang; Yang Xu

doi:10.4028/www.scientific.net/AMM.752-753.1374

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HomeApplied Mechanics and MaterialsApplied Mechanics and Materials Vols. 752-753The Combination Method for the Service Parameters...

The Combination Method for the Service Parameters of Product-Service Systems

Abstract:

To realize the optimum parameters combination of product-service systems, a method based on the customer demands was referred. Firstly the customer demands and characteristic were divided into three types. Secondly using the combination of quantitative and qualitative method, the model of different customer satisfaction function to meet the various demands was established through data fitting. Finally more accurate and reasonable parameter combination model was achieved by building the optimal design model to meet the customer demands. Taken the grader company as an example, the validity of this method was proved.

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Periodical:

Applied Mechanics and Materials (Volumes 752-753)

Pages:

1374-1378

DOI:

https://doi.org/10.4028/www.scientific.net/AMM.752-753.1374

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Online since:

April 2015

Authors:

Fei Zhang*, Yang Xu

Keywords:

Assembling Method, Product-Services, PSS, Satisfaction Function

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