Assessment of Production Capacity and Ability of Rapid Response to Changing Customer Expectations

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Companies must respond quickly to customer needs and ensure the desired quality and low price in order to remain competitive in a market. It becomes necessary to create new concepts of production systems that meet all requirements imposed by consumers. The increase of reliability of machines and equipment, staff competence and forecasting a size and subject of demand increase the ability to react quickly to changes in the business environment. Therefore, the objective of this paper is to estimate the agility characteristics of a company (size of demand, interarrival time of orders and reliability of machines) and to verify its production capacity and rapid response capabilities. The characteristics are estimated for three variants of the production system: self-operating company, companies operating in cooperation, company buying additional machine.

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1378-1383

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November 2015

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© 2015 Trans Tech Publications Ltd. All Rights Reserved

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