After Service Collaborated Management Platform Based on ASP Mode

Ji Tao Fang; Hui Wang; Wei Wei Deng

doi:10.4028/www.scientific.net/AMR.631-632.1233

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HomeAdvanced Materials ResearchAdvanced Materials Research Vols. 631-632After Service Collaborated Management Platform...

After Service Collaborated Management Platform Based on ASP Mode

Abstract:

In after-sales services of Heavy-duty automobile industry, a major problem is analyzed, and the after services collaborated management integrated platform based on ASP mode is put forward. The system structural and functional model of this platform is also introduced. Supported by web service technology, the framework of ASP mode is established, and the integration of produce process information and after-sales services process information is realized. The answer pace and quality of after-sales services is greatly improved.

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Periodical:

Advanced Materials Research (Volumes 631-632)

Pages:

1233-1238

DOI:

https://doi.org/10.4028/www.scientific.net/AMR.631-632.1233

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Online since:

January 2013

Authors:

Ji Tao Fang, Hui Wang, Wei Wei Deng

Keywords:

ASP Mode, Collaborated Service, Integrated Platform, Supply Chain

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