Sentiment Analysis on Food-Reviews Dataset

Article Preview

Abstract:

There has been a vast development in the field of the internet, it has led people to express their opinions. It is very important to understand the customer for the successful businesses. Customers express their thoughts in the form of reviews, which can be positive or negative. For successful businesses, it is essential for them to understand a customer and their behavior because it will help them to grow their business more successfully. In this paper, we have proposed sentiment analysis of restaurant review datasets using multinomial naive bayes and logistic regression. This program will help owners quickly determine the customer's sentiments.

You might also be interested in these eBooks

Info:

Periodical:

Pages:

305-311

Citation:

Online since:

February 2023

Export:

Price:

Permissions CCC:

Permissions PLS:

Сopyright:

© 2023 Trans Tech Publications Ltd. All Rights Reserved

Share:

Citation:

* - Corresponding Author

[1] Rachmawan Adi Laksono, Kelly Rossa Sungkono and Riyanarto Sarno Sentiment Analysis of Restaurant Customer Reviews on TripAdvisor using Naive Bayes,, J12th International Conference on Information & Communication Technology and System (lCTS) (2019).

DOI: 10.1109/icts.2019.8850982

Google Scholar

[2] Kanwal Zahoor, Narmeen Zakaria Bawany and Soomaiya HamidK. Elissa, Sentiment Analysis and Classification of Restaurant Reviews using Machine Learning,, 21st International Arab Conference on Information Technology (ACIT) ,(2020).

DOI: 10.1109/acit50332.2020.9300098

Google Scholar

[3] Jinat Ara1, Md. Toufique Hasan, Abdullah Al Omar, Hanif Bhuiyan., Understanding Customer Sentiment: Lexical Analysis of Restaurant Reviews,, IEEE Region 10 Symposium (TENSYMP), 5-7 June 2020, Dhaka, Bangladesh,(2020).

DOI: 10.1109/tensymp50017.2020.9230712

Google Scholar

[4] M. Nakayama. and Y. Wan, The cultural impact on social commerce: A sentiment analysis on Yelp ethnic restaurant reviews. Information Management, 2019. 56(2): p.271-279M.

DOI: 10.1016/j.im.2018.09.004

Google Scholar

[5] G. Somprasertsri. and P. Lalitrojwong, Mining Feature-Opinion in Online Customer Reviews for Opinion Summarization. J. UCS, 2010. 16(6): pp.938-955.

Google Scholar

[6] D. Grabner, M. Zanker, G. Fliedl, M. Fuchs, and others, Classification of customer reviews based on sentiment analysis. Citcsccr, 2012.

Google Scholar

[7] D. Grabner, M. Zanker, G. Fliedl, M. Fuchs, and others, Classification of customer reviews based on sentiment analysis. Citcsccr, 2012.

Google Scholar

[8] U. W. Wijayanto and R. Sarno, An Experimental Study of Supervised Sentiment Analysis Using Gaussian Naive Bayes,, in 2018 International Seminar on Application for Technology of Information and Communication, 2018, p.476--481.

DOI: 10.1109/isemantic.2018.8549788

Google Scholar

[9] Nivet Chirawichitchai, Sentiment Classification by a Hybrid Method of Greedy Search and Multinomial Naïve Bayes Algorithm,, 2013 Eleventh International Conference on ICT and Knowledge Engineering.

DOI: 10.1109/ictke.2013.6756285

Google Scholar

[10] Ayodeji Olalekan Salau, Shruti Jain, A Review on Feature Selection and Feature Extraction for Text Classification,, IEEE WiSPNET 2016 conference.

Google Scholar

[11] Pang, B., Lee, L., and Vaithyanathan, S. Thumbs up? Sentiment Classification using Machine Learning Techniques. In Proceedings of Conference on Empirical Methods in Natural Language Processing, 2002. pp.79-86.

DOI: 10.3115/1118693.1118704

Google Scholar

[12] Pang, B., and Lee, L. A Sentimental Education: Sentiment Analysis Using Subjectivity Summarization Based on Minimum Cuts. In Proceedings of the 42nd Annual Meeting on Association for Computational Linguistics, 2004. pp.271-278.

DOI: 10.3115/1218955.1218990

Google Scholar

[13] Pang, B., and Lee, L. Opinion mining and sentiment analysis. Foundations and Trends in Information Retrieval, Vol 2(1), 2008. p.1– 135.

Google Scholar