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Online since: June 2013
Authors: Shui Yu
Ma Xinan, Zhang Lieping and Tian Bo deemed that the satisfaction of the supply chain members is very important to supply chain management; the satisfaction level of the supply chain member directly affects the performance of partners.
References [1] Yang Zhi, “Introduction of Industrial Economics”, China Renmin University Press,1985 [2] Gao Muhe, “Supply Management”, Haitian Press, 2004
[10] LIU Jing-nan, MENG Wei-dong, WU Jun ,“ Customer Service Satisfaction Evaluation System and Method Viewed From Supply Chain Management”, Journal of Chongqing University(Natural Science Edition),vol.27,pp.146-151,2004 [11] Ma Xin an; Zhang Lie ping; Tian Peng, “Supply Chain Partner Satisfaction”, Industrial Engineering and Management, vol.18, pp.14-17, 2001 [12] Huang Hui, Liang Gong-qian, “The Foundation and Application for Purchaser & Supplier Satisfaction Mode”, Industrial Engineering and Management, vol.4,pp.98-101,2004.
References [1] Yang Zhi, “Introduction of Industrial Economics”, China Renmin University Press,1985 [2] Gao Muhe, “Supply Management”, Haitian Press, 2004
[10] LIU Jing-nan, MENG Wei-dong, WU Jun ,“ Customer Service Satisfaction Evaluation System and Method Viewed From Supply Chain Management”, Journal of Chongqing University(Natural Science Edition),vol.27,pp.146-151,2004 [11] Ma Xin an; Zhang Lie ping; Tian Peng, “Supply Chain Partner Satisfaction”, Industrial Engineering and Management, vol.18, pp.14-17, 2001 [12] Huang Hui, Liang Gong-qian, “The Foundation and Application for Purchaser & Supplier Satisfaction Mode”, Industrial Engineering and Management, vol.4,pp.98-101,2004.