Performance Analysis of State-Dependent M/Hk/1/L Queue with Balking

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In this paper, we present an analysis for an queue with balking and state-dependent service. By using the block matrix solution, we first deduce the matrix form iterative formula of the steady-state probability. We also derive some performance measures of the system. Based on these performance analyses, we develop a cost model to determine numerically the system’s optimal cost and critical value. Finally, we perform a sensitivity analysis through numerical experiments.

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732-736

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September 2012

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© 2012 Trans Tech Publications Ltd. All Rights Reserved

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