A Change Scheduling Algorithm Based on Risk Management

Zhi Qiang Zhan; Dan Wang

doi:10.4028/www.scientific.net/AMM.20-23.116

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HomeApplied Mechanics and MaterialsApplied Mechanics and Materials Vols. 20-23A Change Scheduling Algorithm Based on Risk...

A Change Scheduling Algorithm Based on Risk Management

Abstract:

For an IT service provider, the change management, especially change scheduling plays a pivotal role in the maximization of business profits. Traditional scheduling methods usually concern fixed losses exclusively but overlook risks which may cause more financial costs. In this paper, an optimal design methodology is proposed using risk management concepts, whereby numbers of changes can be scheduled to minimize the sum of fixed losses and risk losses. A numerical example is discussed and the results show that optimizing the scheduling of changes can result in significant savings and risk reduction to an IT support organization.

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Applied Mechanics and Materials (Volumes 20-23)

Pages:

116-122

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https://doi.org/10.4028/www.scientific.net/AMM.20-23.116

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Online since:

January 2010

Authors:

Zhi Qiang Zhan, Dan Wang

Keywords:

Change Management, Change Scheduling, Risk Management (RM)

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