Research and Application on QFD Based on Fuzzy Analytic Hierarchy Process
Quality Function Deployment is a quality assurance method that user-driven and meeting customer demands mostly in process of product development and design. It is emphasized to ensure requirements and measures of quality. And Fuzzy Analytic Hierarchy Process considered vague language of judgment matrix can overcome the subjectivism and one-sidedness considered of Analytic Hierarchy Process. Approach of Fuzzy Analytic Hierarchy Process is applied to model Quality Function Deployment in an example of small ERP software development in the study.
L. X. Gong et al., "Research and Application on QFD Based on Fuzzy Analytic Hierarchy Process ", Applied Mechanics and Materials, Vols. 29-32, pp. 2516-2520, 2010