Research of Customer Service Monitoring and Command System in Electric Power Engineering

Abstract:

According to the actual situation of electricity supply services,and problem of service work and analyze the causes. The article proposed the establishment of a monitoring command system platform; it has Marketing, supply and distribution, newspaper assembly business, video surveillance of the operating room, 95598 call center systems, interactive information system services, GIS system services for the integration of monitoring services. Construction of this system will greatly enhance the efficiency of customer service, to enhance the overall level of service for electric power enterprises have a reference.

• Periodical: Applied Mechanics and Materials (Volume 340)
• Pages: 1016-1019
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.340.1016
• Online since: July 2013
• Authors: Han Bing Yue, Fang Zhao
• Keywords: Ajax Technology, B/S Mode, ETL Data Acquisition Mode, Monitoring System

References

[1] H. Zhang, Z. X. Xu (1999) DLP projector combination of technology and large-screen TV wall information display system Display Technology 10(208): 30-33.

[2] J. Q. Fu, D. Lin, G. L. Tian (1996) Digital Processing System Applied in 4×4 Video Wall System Journal Of Fuzhou University 1(24): 28-31.