Tourism Information Service Reliability under Unconventional Events

Abstract:

Tourism is an information-based industry. As travelers need diverse information such as sightseeing, gastronomy, accommodation, traffic, shopping, amusement, it is important to gather abundant information before making sound decision for travel. In the meantime, tourism is specific with time, location, climate, real-time, abruptness, in addition to complex nature in change, and it is a key issue to present quantitative analysis on reliability of tourism information service (abbr. TIS). This paper focuses on improving the reliability of TIS, design the mechanism of the reliability of TIS by analyzing the psychology of people in unconventional event, find the key factors of the reliability of TIS, explore the way to get better reliability of TIS, point out some hidden perils of security to provide pre-warnings by emulation of the scenario of TIS in unconventional events. Its achievement will help to reduce or avoid life or property’s lost of human in the similar occasion of real world and it is also useful in other industries such as manufacturing, transportation and so on.

• Periodical: Applied Mechanics and Materials (Volumes 571-572)
• Pages: 473-477
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.571-572.473
• Online since: June 2014
• Authors: Tao Hu*, Wan Chi Jiang
• Keywords: Reliability, Tourism Information Service, Unconventional Events

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