A Trustworthy Sort Method for Shopping Customer Reviews Based on Correlation Degree with Product Features

Chun Ling Ding; Guo Sun Zeng; Wei Wang; Ting Ting Huang

doi:10.4028/www.scientific.net/AMM.644-650.5542

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HomeApplied Mechanics and MaterialsApplied Mechanics and Materials Vols. 644-650A Trustworthy Sort Method for Shopping Customer...

A Trustworthy Sort Method for Shopping Customer Reviews Based on Correlation Degree with Product Features

Abstract:

Nowadays, customers can freely express shopping thoughts and reviews in e-commerce web sites. It results that people may be lost in the massive shopping reviews and cannot distinguish trusted reviews. This paper carries out a study on the trustworthy reviews in e-commerce web sites. We use the technique of words similarity to analyze the correlation degree between product features and customer reviews contents, and then propose a trustworthy sort method for shopping customer reviews.

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Periodical:

Applied Mechanics and Materials (Volumes 644-650)

Pages:

5542-5547

DOI:

https://doi.org/10.4028/www.scientific.net/AMM.644-650.5542

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Online since:

September 2014

Authors:

Chun Ling Ding*, Guo Sun Zeng, Wei Wang, Ting Ting Huang

Keywords:

Correlation Degree, Customer Reviews, Product Releasing, Trustworthy Sort

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* - Corresponding Author

References

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