Performance Appraisal Amongst Contractors in Construction Project in Malaysia

Abstract:

Contractors are one of the important parties in completing a construction project as they directly involved in the construction works execution. Therefore, contractors’ performance should be monitored and assessed on a regular basis to ensure the success of the project, particularly by identifying the failures and shortfalls, as well as any delays and losses that might occur due to the poor productivity of the contractors. A systematic performance appraisal is one of the endeavours in ensuring that the contractors’ performance is as per the expectation of the stakeholders, particularly the client. Hence, this paper provides a review on the contractors’ performance appraisal practices in construction industry in Malaysia. Questionnaire survey on 214 respondents from construction industries, ranging from contractors to project managers, was undertaken where the results showed that contractors’ performance appraisal in a particular construction project is very essential as it drives the project towards better improvement and ultimate success.

• Periodical: Applied Mechanics and Materials (Volume 735)
• Pages: 154-158
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.735.154
• Online since: February 2015
• Authors: Siti Hafiza Mat Yahya, Syuhaida Ismail*
• Keywords: Construction, Contractors, Malaysia, Performance Appraisal

References

[1] Smith, Nigel J. (2002). Engineering Project Management. Second Edition. United Kingdom. Blacwell Science Ltd.

[2] Morton, R. (2009). Construction UK: Introduction to the Industry. U.K.: Blackwell Publishing.

[3] Kerzner, H. (2006). Project Management (A System Approach to Planning, Scheduling, and Controlling) 9th Edition. New Jersey. John Wiley & Sons, Inc.

[4] Hunte, G. (2007). Getting Started With A Project Management Office. A White Paper retrieved Oct 29, 2007 from http: /www. technologyexecutivesclub. com/PDFs/ArticlePDFS /startpmo. pdf.

[5] PMI (2008). A Guide To The Project Management Body of Knowledge Fourth Edition. Pensylvania. Project Management Institute, Inc.

DOI: 10.1109/ieeestd.2011.6086685

[6] Duncan, William R., Director of Standards, PMI Standards Committee (2000). A Guide to the Project Management Body of Knowledge. Newton Square. Pro-ject Management Institute.

[7] Loosemore M., Dainty A. and Lingard H. (2003) Human Resource Management in Construction Projects- Strategic and Operational Approaches,. London. Spon Press.

DOI: 10.4324/9780203417881

[8] Drucker, Peter F. (1974). Management: Tasks, Responsibilities, Practices. Oxford. Butterworth. Heinemann Ltd.

[9] Erdogan, B., Kraimer, M. L., & Liden, R. C. (2001). Procedural justice as a two-dimensional construct: an examination in the performance appraisal context. Journal of Applied Behavioral Science, 37, 205–222.

DOI: 10.1177/0021886301372004

[10] Seldon, S. C., Ingraham, P.W., and Jacobson, W. (2001). Human resource practices in state Government: Findings from a National Survey. Public Administration Review, 61, 598-614.

DOI: 10.1111/0033-3352.00130

[11] McQueen, R. & Knussen, C. (2002). Research Methods for Social Science: An Introduction. Harlow: Prentice Hall / Pearson Education Limited.