Use of Integrated ERP Systems in Romanian and Polish SMEs - Comparative Study

Abstract:

As they develop, enterprises often face difficulties due to their own expansion operations the complexity of which has increased. In many cases, the Enterprise Resource Planning (ERP) provides a possibility for the enterprises to meet their objectives more efficiently. Many times, the expanding enterprises are exposed to complex challenges, other than the safety that their business operates smoothly. In their attempt to differentiate from the other enterprises, those enterprises undergoing development must use any available opportunity. The ERP system can provide this opportunity, but many enterprises simply do not have the capacity to intelligently use such a system. Instead, top performing companies are more entitled to apply the data provided by the ERP in Business Analytics in order to use more efficiently such valuable information. This leads to decisions of enterprises by which they can improve the customer services, can plan better the customers' requests and can finally get higher profits. Based on a survey performed by top enterprises and SMEs, it was highlighted how the integrated ERP system can improve the performance of enterprises' businesses and taking efficient decisions by managers.

• Periodical: Applied Mechanics and Materials (Volume 795)
• Pages: 39-46
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.795.39
• Online since: October 2015
• Authors: Ioan Constantin Dima, Mariana Man, Paula Bajdor*
• Keywords: Back Office, Enterprise, Enterprise Resource Planning, Front Office, Middle Office, Software as a Service, Web Office

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