[1]
Katz D. Motivational basis of organizational behavior. Behavioral Science, 1964, 9: 131-146.
Google Scholar
[2]
Katz, D., Sc Kahn, R. L. The social psychology of organizations. New York: Wiley, (1978).
Google Scholar
[3]
Bateman T S, Organ D W. Job satisfaction and the good soldier: the relationship between affect and employee citizenship. Academy of Management Journal, 1983, 26: 587-595.
DOI: 10.5465/255908
Google Scholar
[4]
Organ, D. W. Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books, (1988).
DOI: 10.5465/amr.1989.4282145
Google Scholar
[5]
Smith, C. A., Organ, D. W., Near, J.P. Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 1983, 68: 653-663.
DOI: 10.1037/0021-9010.68.4.653
Google Scholar
[6]
Randolf, W. A. (1995), Navigating the Journey to Empowerment, Organization Dynamics, Spring: 19-32.
Google Scholar
[7]
Seibert, S. E., Silver, S. R., & Randolph, W. A. (2004). Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction. Academy of Management Journal, 47(3), 332-349.
DOI: 10.5465/20159585
Google Scholar
[8]
George, J. M. State or trait: Effects of positive mood on prosocial behaviors at work. Journal of Applied Psychology, 1991, 76: 299-307.
DOI: 10.1037/0021-9010.76.2.299
Google Scholar
[9]
Moorman, R. H., Blakely, G. L. Individualism collectivism as an individual difference predictor of organization citizenship behavior. Journal of Organizational Behavior, 1995, 16: 127-142.
DOI: 10.1002/job.4030160204
Google Scholar
[10]
Organ, D. W. The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 1990, 12: 43-72.
Google Scholar
[11]
Organ, D. W., Konovsky, M. A. Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 1989, 74: 157-164.
DOI: 10.1037/0021-9010.74.1.157
Google Scholar
[12]
Organ, D. W., Ryan, K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 1995, 48(4): 775- 802.
DOI: 10.1111/j.1744-6570.1995.tb01781.x
Google Scholar
[13]
Podsakoff, P. M., Ahearne, M. A., MacKenzie, S. B. Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 1997, 82: 262-270.
DOI: 10.1037/0021-9010.82.2.262
Google Scholar
[14]
Graham, J. W. An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 1991, 4: 249-270.
DOI: 10.1007/bf01385031
Google Scholar
[15]
Organ, D. W. Organizational citizenship behavior: It's construct clean-up time. Human Performance, 1997, 10(2): 85-97.
DOI: 10.1207/s15327043hup1002_2
Google Scholar
[16]
Van Dyne, L., Graham, J. W., Dienesch, R. M. Organizational citizenship behavior: construct redefinition, measurement, and validation. Academy of Management Journal, 1994, 37: 765-802.
DOI: 10.5465/256600
Google Scholar
[17]
Van Scotter, J. R., Motowidlo, S. J. Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 1996, 81: 525-531.
DOI: 10.1037/0021-9010.81.5.525
Google Scholar
[18]
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., Bachrach, D. G. Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 2000, 26: 513-563.
DOI: 10.1177/014920630002600307
Google Scholar
[19]
Stamper, C.L., & Van Dyne, L. (2003). Organizational citizenship: A comparison between part-time and full-time service employees. Cornell Hotel and Restaurant Administration Quarterly.
DOI: 10.1016/s0010-8804(03)90034-6
Google Scholar
[20]
Song, L.J., Tsui, A.S. (2008), Unpacking Employee Responses to Organizational Exchange Mechanisms: The Role of Social and Economic Exchange Perceptions, Journal of Management Online, First published on July 16, (2008).
DOI: 10.1177/0149206308321544
Google Scholar
[23]
Kwantes, C.T. (2003), Organizational Citizenship and Withdrawal Behaviors in the USA and India: Does Commitment Make a Difference?, International Journal of Cross Cultural Management; Vol. 3, pp.5-11.
DOI: 10.1177/1470595803003001847
Google Scholar
[22]
Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13, 471–482.
DOI: 10.5465/amr.1988.4306983
Google Scholar
[23]
Spreitzer, G.M. (1995). Psychological empowerment in the workplace: Dimensions, measurement and validation Academy of Management Journal, 38, 1442–1465.
DOI: 10.2307/256865
Google Scholar
[24]
Thomas, K.W., & Velthouse, B.A. (1990). Cognitive elements of empowerment: An interpretive, model of intrinsic task motivation. Academy of Management Review, 15, 666–681.
DOI: 10.5465/amr.1990.4310926
Google Scholar
[25]
Siegall, M., & Gardner, S. (2000). Contextual factors of psychological empowerment. Personnel Review, 29, 703–722.
DOI: 10.1108/00483480010296474
Google Scholar
[26]
Menon, S.T. (2001). Employee empowerment: An integrative psychological approach. Applied Psychology: An International Review, 50, 153–180.
DOI: 10.1111/1464-0597.00052
Google Scholar
[27]
Bogler, Ronit, & Somech, Anit (2004). Influence of teacher empowerment on teachers' organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and teacher education, 20(3), 277-289.
DOI: 10.1016/j.tate.2004.02.003
Google Scholar
[28]
Ackfeldt, Anna-Lena and Leonard V. Coote. 2005. A study of organizational behaviors in a retail setting., Journal of Business Research 58: 151-159.
DOI: 10.1016/s0148-2963(03)00110-3
Google Scholar
[29]
Rioux, S., & Penner, L.A. (2001). The causes of organizational citizenship behavior: A motivational analysis. Journal of Applied Psychology, 86, 1303-1314.
DOI: 10.1037/0021-9010.86.6.1306
Google Scholar
[30]
Farh, J. L., Podsakoff, P. M., & Organ, D. W. (1990), Accounting for organizational citizenship behavior: Leader fairness and task scope versus satisfaction, Journal of Management, Vol. 16, pp.705-721.
DOI: 10.1177/014920639001600404
Google Scholar
[31]
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., and Bachrach, D. G. (2000).
Google Scholar
[32]
Hui C, Law K, Chen ZX. A Structural equation model of the effects of negative affectively, leader–member exchange, and perceived job mobility on in-role and extra-role performance: a Chinese case. Org Behav Human Decis Process 1999; 77: 3– 21.
DOI: 10.1006/obhd.1998.2812
Google Scholar