[1]
Kaplan, R.S. & Norton, D.P. (1992). The balance scorecard -measures that drive performance. Harvard Business Review, 70(1), 71-79.
Google Scholar
[2]
Kaplan, R.S. & Norton, D.P. (1993). Putting the balanced scorecard to work. Harvard Business Review, Sep/Oct, 142-143.
Google Scholar
[3]
Kaplan, R.S. & Norton, D.P. (1996a). Using the Balance Scorecard as a strategic management system, Harvard Business Review, Jan/Feb, 75-85.
Google Scholar
[4]
Kaplan, R.S. & Norton, D.P. (1996b). The balanced scorecard. Boston, NA: Harvard Business School Press.
Google Scholar
[5]
Kaplan, R.S. & Norton, D.P. (1996c). Linking the balanced scorecard to strategy. California Management Review, 53-79.
DOI: 10.2307/41165876
Google Scholar
[6]
Kaplan, R.S. & Norton, D.P. (2001). The Strategy-Focused Organization. Boston, MA: Harvard Business School Press.
Google Scholar
[7]
Kaplan, R.S. & Norton, D.P. (2004). Measuring the strategic readiness of intangible assets. Harvard Business Review, 82(2), 52-63.
Google Scholar
[8]
Frigo, M.L. (2002). Nonfinancial performance measures and strategy execution. Strategic Finance, 84(2), 6-8.
Google Scholar
[9]
Frigo, M.L. (2004). Strategy and Execution: A Continual Process. Strategic Finance, 85(10), 7-9.
Google Scholar
[10]
Huang, H.C. (2009). Designing a knowledge-based system for strategic planning: A balanced scorecard perspective. Expert Systems with Applications, 36(1), 209-218.
DOI: 10.1016/j.eswa.2007.09.046
Google Scholar
[11]
Cebeci, U. (2009). Fuzzy AHP-based decision support system for selecting ERP systems in textile industry by using balanced scorecard. Expert Systems with Applications, 36(5), 8900-8909.
DOI: 10.1016/j.eswa.2008.11.046
Google Scholar
[12]
Saaty, T.L. (1994). How to make a decision: the analytic hierarchy process. Interfaces, 24(6), 19-43.
DOI: 10.1287/inte.24.6.19
Google Scholar
[13]
Saaty, T.L. (1980). The Analytic Hierarchy Process. McGraw-Hill, New York, NY.
Google Scholar
[14]
Lau, H.C.W., Choy, K.L., Lau, P.K.H., Tsui, W.T. & Choy, L.C. (2004). An intelligent logistics support system for enhancing the airfreight forwarding business. Expert Systems, 21(5), 253-268.
DOI: 10.1111/j.1468-0394.2004.00283.x
Google Scholar