Seven New Quality Management Tools

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This contribution focuses on solving a customer complaint accepted by an organization for manufacturing of automobile seats. The occurrence of nonconformity and causes of undetected nonconformity in the manufacturing process of automobile seats is solved by seven new quality management tools. Causes, effects, activities leading to elimination of the problem, remedies and precautions for possible problems within solution implementation, and time schedule with individual reserves are defined. Results lead to solving the issue both on the part of supplier and on the part of the organization for manufacturing of automobile seats

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25-33

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September 2013

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© 2013 Trans Tech Publications Ltd. All Rights Reserved

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