A Review of Ergonomics and Simulation Modeling in Healthcare Delivery System

Article Preview

Abstract:

This paper is an overview of recent issues in determining healthcare delivery systems and aims to explain how Human Factor and Ergonomics (HFE) and simulation modeling can contribute to the quality of patient safety and healthcare delivery. It has been found that the layout of the patient unit and resources are significant factors that influence the amount of medication errors and therefore should be included in any description of the research context. Therefore current trends and applications of HFE as well as simulation modeling and how they can contribute to provide safe, efficient, and effective service to the patients are discussed. This review provides previous work of researchers to identify relationships between these two areas of research, particularly in patient safety. The review suggests that, high rate of medication administration error is due to inefficient healthcare delivery system and highlights the efficiency of simulation modeling versus ergonomics in analyzing the root cause of problems in clinical performance.

You might also be interested in these eBooks

Info:

Periodical:

Pages:

604-608

Citation:

Online since:

December 2013

Export:

Price:

Permissions CCC:

Permissions PLS:

Сopyright:

© 2014 Trans Tech Publications Ltd. All Rights Reserved

Share:

Citation:

* - Corresponding Author

[1] P. Carayon, Human factors in patient safety as an innovation, Applied ergonomics, vol. 41, pp.657-665, (2010).

DOI: 10.1016/j.apergo.2009.12.011

Google Scholar

[2] P. Aspden, J. Wolcott, J. L. Bootman, and L. R. Cronenwett, Preventing medication errors: quality chasm series: National Academies Press, (2006).

Google Scholar

[3] P. Carayon, A. S. Hundt, B. Karsh, A. Gurses, C. Alvarado, M. Smith, et al., Work system design for patient safety: the SEIPS model, Quality and Safety in Health Care, vol. 15, pp. i50-i58, (2006).

DOI: 10.1136/qshc.2005.015842

Google Scholar

[4] S. H. Jacobson, S. N. Hall, and J. R. Swisher, Discrete-event simulation of health care systems, in Patient flow: reducing delay in healthcare delivery, ed: Springer, 2006, pp.211-252.

DOI: 10.1007/978-0-387-33636-7_8

Google Scholar

[5] M. M. Günal and M. Pidd, Discrete event simulation for performance modelling in health care: a review of the literature, Journal of Simulation, vol. 4, pp.42-51, (2010).

DOI: 10.1057/jos.2009.25

Google Scholar

[6] J. Ward, P. Buckle, and P. John Clarkson, Designing packaging to support the safe use of medicines at home, Applied ergonomics, vol. 41, pp.682-694, (2010).

DOI: 10.1016/j.apergo.2009.12.005

Google Scholar

[7] A. R. Lang, J. L. Martin, S. Sharples, and J. A. Crowe, The effect of design on the usability and real world effectiveness of medical devices: A case study with adolescent users, Applied ergonomics, (2013).

DOI: 10.1016/j.apergo.2013.02.001

Google Scholar

[8] S. Hignett and J. Lu, Space to care and treat safely in acute hospitals: Recommendations from 1866 to 2008, Applied ergonomics, vol. 41, pp.666-673, (2010).

DOI: 10.1016/j.apergo.2009.12.010

Google Scholar

[9] S. J. Grigg, S. K. Garrett, and J. B. Craig, A process centered analysis of medication administration: Identifying current methods and potential for improvement, International Journal of Industrial Ergonomics, vol. 41, pp.380-388, (2011).

DOI: 10.1016/j.ergon.2011.01.014

Google Scholar

[10] S. M. Shortell and S. J. Singer, Improving patient safety by taking systems seriously, JAMA: the journal of the American Medical Association, vol. 299, pp.445-447, (2008).

DOI: 10.1001/jama.299.4.445

Google Scholar

[11] C. Kovner, The impact of staffing and the organization of work on patient outcomes and health care workers in health care organizations, Joint Commission Journal on Quality and Patient Safety, vol. 27, pp.458-468, (2001).

DOI: 10.1016/s1070-3241(01)27040-0

Google Scholar

[12] F. Sainfort, B. -T. Karsh, B. C. Booske, and M. J. Smith, Applying quality improvement principles to achieve healthy work organizations, Joint Commission Journal on Quality and Patient Safety, vol. 27, pp.469-483, (2001).

DOI: 10.1016/s1070-3241(01)27041-2

Google Scholar

[13] P. Carayon, C. Alvarado, and A. S. Hundt, Reducing workload and increasing patient safety through work and workspace design, Washington, DC: Institute of Medicine, (2003).

Google Scholar

[14] R. C. Basole, D. A. Bodner, and W. B. Rouse, Healthcare management through organizational simulation, Decision Support Systems, vol. 55, pp.552-563, 5/ (2013).

DOI: 10.1016/j.dss.2012.10.012

Google Scholar

[15] M. I. Edmonds and H. M. O'Connor, The Use of Computer Simulation as a Strategic Decision-Making Tool: A Case Study of an Emergency Department Application, Healthcare Management Forum, vol. 12, pp.32-38, (1999).

DOI: 10.1016/s0840-4704(10)60715-6

Google Scholar

[16] V. Venugopal, L. Otero, C. Otero, and G. Centeno, A simulation model for evaluating resource policies in a major emergency department, in Southeastcon, 2012 Proceedings of IEEE, 2012, pp.1-5.

DOI: 10.1109/secon.2012.6196951

Google Scholar

[17] N. Ahmad, N. A. Ghani, A. A. Kamil, and R. M. Tahar, Simulating the Impact of an Increase in Patient Volume on a Government Emergency Department in Malaysia.

Google Scholar

[18] J. Villamizar, F. Coelli, W. Pereira, and R. Almeida, Discrete-event computer simulation methods in the optimisation of a physiotherapy clinic, Physiotherapy, vol. 97, pp.71-77, (2011).

DOI: 10.1016/j.physio.2010.02.009

Google Scholar

[19] S. M. Ballard and M. E. Kuhl, The use of simulation to determine maximum capacity in the surgical suite operating room, in Simulation Conference, 2006. WSC 06. Proceedings of the Winter, 2006, pp.433-438.

DOI: 10.1109/wsc.2006.323112

Google Scholar

[20] S. Henderson, B. Biller, M. Hsieh, J. Shortle, J. Tew, R. Barton, S. Brailsford, Tutorial: advances and challenges in healthcare simulation modeling, (2007).

Google Scholar

[21] D. Fone, S. Hollinghurst, M. Temple, A. Round, N. Lester, A. Weightman, et al., Systematic review of the use and value of computer simulation modelling in population health and health care delivery, Journal of Public Health, vol. 25, pp.325-335, (2003).

DOI: 10.1093/pubmed/fdg075

Google Scholar

[22] K. F. Watt, Why won't anyone believe us, Simulation, vol. 28, pp.1-3, (1977).

Google Scholar

[23] J. T. Wilson, Implementation of computer simulation projects in health care, Journal of the Operational Research Society, pp.825-832, (1981).

Google Scholar