E-Commerce Capability: An Assessment of the Facilitators by Chinese Firms

Abstract:

Drawing upon IT (Information Technology) diffusion theory, this study developed a research model for studying e-commerce capability at firm level, incorporating 6 factors. The model examined the influence of the six factors and two control variables on e-commerce capability measured as aggregation of function-based business processes implemented electronically in value chain from a business process perspective. Data gathered from 236 traditional brick-and-mortar firms in China were employed to validate the model using statistical analysis approach. Hypotheses were designed and tested, and facilitators and their contributions to e-commerce capability were identified. The results suggested that four factors and two control variables tended to be the facilitators shaping e-commerce capability, while production size did not appear to influence e-commerce capability significantly. The results and findings help to facilitate e-commerce deployment, and provide theoretical foundations for future research.

• Periodical: Advanced Materials Research (Volume 902)
• Pages: 463-469
• DOI: https://doi.org/10.4028/www.scientific.net/AMR.902.463
• Online since: February 2014
• Authors: Min Liu*
• Keywords: Assessment, Capability, E-Commerce, Facilitator

References

[1] L. A. Lefebvre, E. Lefebvre, E. Elia, et al, Exploring B-to-B e-commerce adoption trajectories in manufacturing SMEs, Technovation, vol. 25, no. 12, pp.1443-1456, (2005).

DOI: 10.1016/j.technovation.2005.06.011

[2] G. Premkumar, K. Ramamurthy, The role of interorganizational and organizational factors on the decision mode for adoption of interorganizational systems, Decision Science, vol. 26, no. 3, pp.303-336, (1995).

DOI: 10.1111/j.1540-5915.1995.tb01431.x

[3] L. Raymond, Organizational characteristics and information systems success: A contingency approach, Journal of Management Information Systems, vol. 6, no. 4, pp.5-20, (1990).

[4] D. Chatterjee, R. Grewal, V. Sambamurthy, Shaping up for e-commerce: Institutional enablers of the organizational assimilation of web technologies, MIS Quaterly, vol. 26, no. 2, pp.65-89, June (2002).

DOI: 10.2307/4132321

[5] P. Damaskopoulos, T. Evgeniou. Adoption of new economy practices by SMEs in Eastern Europe, European Management Journal, vol. 21, no. 2, p.133–145, (2003).

DOI: 10.1016/s0263-2373(03)00009-4

[6] Y. E. Chan, S. L. Huff, D. W. Barclay, et al, Business strategic orientation, information systems strategic orientation, and strategic alignment, Information Systems Research, vol. 8, no. 2, pp.125-150, (1997).

DOI: 10.1287/isre.8.2.125

[7] C. Ranganathan., J. S. Dhaliwal, T. S. H. Teo, Assimilation and diffusion of Web technologies in supply-chain management: an examination of key drivers and performance impacts, International Journal of Electronic Commerce, vol. 9, no. 1, 127–161, (2004).

DOI: 10.1080/10864415.2004.11044319

[8] Furnell, S. M. and Karweni, T., Security implications of electronic commerce: a survey of consumers and businesses, Internet Research: Electronic Networking Applications and Policy, Vol. 9 No. 5, pp.372-82, (1999).

DOI: 10.1108/10662249910297778