Cloud Services for Hotel Industry

Abstract:

This research focuses on the major issues that weigh upon a hotel companys decision to implement cloud computing. In this study there was a random selection done for 15 hotels (5 hotels five stars chains, 5 franchised hotels 3 and 4 stars and 5 local hotels). The aim of this paper revolves to (I) Study and analyze the major issues have an impact on hotel companys decision to move to cloud computing. (II) Test the current benefits and implementing cloud computing in the hotel industry. (III) Test the positive and negative issues in adopting cloud computing. In additions, this type of technology is so new for the Middle East specifically in Saudi Arabia and GCC (Gulf Cooperative Countries), where the hotel industry is growing so fast and it is required a new technology to go along with it. The results showed that excluding the hotel chain which use clouding partially, the other 10 hotel of the sample either franchise or local do not implement this technology due to not having knowledge or they are not sure of the cost because of changing from system to another.

• Periodical: Advanced Materials Research (Volume 905)
• Pages: 693-696
• DOI: https://doi.org/10.4028/www.scientific.net/AMR.905.693
• Online since: April 2014
• Authors: Adel Khan Musab*, Chun Lin Li, Hasan A.H. Naji
• Keywords: Cloud Computing, Hotel Industry, Quality of Service

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