On the China Tourist Hotel E-Business Management

Abstract:

Along with the market competition intensifying, the hotel industry has begun to pay more attention to how to create new competitive advantage to increase or maintain the hotel's comprehensive competitiveness, and the development of modern information technology, to create new competition carrier for the hotel industry, so the Tourist hotel to implement electronic business management is the trend of The Times. At present China's hotel industry to carry out the practical effect of electronic business is far from the ideal requirements compared. From three aspects to build and perfect the hotel e-Business is the overall framework of the management model is very necessary: one is set up and improve the customer relationship management system as the center, based on hotel resource planning system of hotel management information system; Second, supply chain management system, set up and improve the hotel in order to realize the hotel e-business B to B mode; Three is to establish and perfect the hotel website or homepage, build hotel network e-business platform to achieve the hotel e-business B to C mode.

• Periodical: Advanced Materials Research (Volumes 989-994)
• Pages: 4318-4321
• DOI: https://doi.org/10.4028/www.scientific.net/AMR.989-994.4318
• Online since: July 2014
• Authors: Fei Long Liu*
• Keywords: E-Business, Operating Models, Tourist Hotel

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