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Virtual Human Modeling and Simulation for Toll Booth Design in Indonesia

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Abstract:

This research studies the ergonomic aspect from toll booth and operators performance. It is mainly based on working posture and service time of operators. The analysis of working posture based on Posture Evaluation Index using Software Jack 6.1, meanwhile service time based on queuing theory using WinQsb. The output of the study can be divided to actual and 36 reconfiguration design. The results suggest that the most ergonomic design is with 51 cm in seat height, 5 cm in foot rest height, and 80 cm in desk height. Based on simulation, it can reduce the average time of costumer spend in the queue until 82% from 35.31 seconds to 6.4 seconds.

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Periodical:

Advanced Engineering Forum (Volume 10)

Pages:

3-8

DOI:

https://doi.org/10.4028/www.scientific.net/AEF.10.3

Citation:

Cite this paper

Online since:

December 2013

Authors:

Tegar Septyan*, Boy Nurtjahyo

Keywords:

Configuration, Ergonomic, Posture Evaluation Index, Queuing Theory, Toll Booth

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Creative Commons CC BY 4.0

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* - Corresponding Author

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