For solving cleaning fouling online for shell-and-tube heat exchanger，an asymmetric spiral-gear cleaning technology is presented. The RNG k-ε turbulent model is used to simulate the fluid flow and heat transfer of the tube with the spiral-gear. Its velocity and turbulent intensity field, convection heat transfer characteristic and resistance property are analyzed. Numerical simulation results shows that radial velocity is larger in the annular area near the tube wall than that in the smooth tube. Tangential velocity in the diameter area corresponding to the width of spiral-gear insertion increases with radius，but it decreases with radius in the annular clearance between the insert and the tube wall. However, fluid tangential motion of the smooth tube is only stochastic，and its tangential velocity is lower several orders of magnitude than that for the tube with the insertions. The average surface heat transfer coefficient of the spiral-gear-inserted tube wall is increased nearly 88% than that from the smooth tube wall. In addition, the pressure drop caused by spiral-gear inserts is in the permissible range of engineering application. The inserts is applicable to the heat exchangers at a flow rate lower than 0.8 m·s-1 .