Configuration of Product Satisfaction Index Weights Based on SEM

Abstract:

In the process of product satisfaction solution by SEM (Structural Equation Modeling), the model of product satisfaction has been revised aiming at solving the weights of satisfaction index distribution in the multi-sample situation. According to the characteristic of satisfaction data sampling, the partial least square is introduced, and the algorithmic method of satisfaction weights based on SEM is presented. The proposed method has been validated by an example of digital photo frame.

• Periodical: Applied Mechanics and Materials (Volumes 271-272)
• Pages: 417-421
• DOI: https://doi.org/10.4028/www.scientific.net/AMM.271-272.417
• Online since: December 2012
• Authors: Chang Ge, Sui Huai Yu, Xiao Min Ji, Da Qing Xiong
• Keywords: Partial Least Square (PLS), Product Satisfaction, Structure Equation, Weight

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