A Study on Methodology to Collect Customer Requirements through the Internet

Abstract:

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Timely and accurate access to customer requirements is one of the vital elements of the customer-centric business strategy of modern enterprises. After comparisons of different methods of surveying product and market requirements, we propose to use the Internet information through well-constructed websites to utilize the techniques and methods of collecting customer needs and combining with actual cases in order to provide the basis for new product development in enterprises.

Info:

Periodical:

Edited by:

Yi-Min Deng, Aibing Yu, Weihua Li and Di Zheng

Pages:

59-63

DOI:

10.4028/www.scientific.net/AMM.37-38.59

Citation:

S. L. Liu and F. Shen, "A Study on Methodology to Collect Customer Requirements through the Internet", Applied Mechanics and Materials, Vols. 37-38, pp. 59-63, 2010

Online since:

November 2010

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$35.00

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