A Study on Methodology to Collect Customer Requirements through the Internet

Sheng Li Liu; Fa Shen

doi:10.4028/www.scientific.net/AMM.37-38.59

Paper Titles

A Review of Surface Texture of Tribological Interfaces
p.41

A Scheduling Algorithms of DNC Systems Based on CAN and Program Expending Rate
p.46

A Squeeze Casting Die Temperature Control System Based on Fuzzy Control
p.50

A Study on Holonic Control in Intelligent Car
p.55

A Study on Methodology to Collect Customer Requirements through the Internet
p.59

A Study on Nanocrystalline Nickel Parts Prepared by Jet Electrodeposition
p.64

A Web-Based Collaborative Evaluation Platform for Mechanical Conceptual Design
p.68

Accuracy Analysis and Simulation of Three Degrees of Freedom Parallel Machine Tool
p.73

Adaptable Redesign of Existing Equipment Responding to Unanticipated Environment Changes
p.77

HomeApplied Mechanics and MaterialsApplied Mechanics and Materials Vols. 37-38A Study on Methodology to Collect Customer...

A Study on Methodology to Collect Customer Requirements through the Internet

Abstract:

Timely and accurate access to customer requirements is one of the vital elements of the customer-centric business strategy of modern enterprises. After comparisons of different methods of surveying product and market requirements, we propose to use the Internet information through well-constructed websites to utilize the techniques and methods of collecting customer needs and combining with actual cases in order to provide the basis for new product development in enterprises.

You might also be interested in these eBooks

Advances in Engineering Design and Optimization

View Preview

Info:

Periodical:

Applied Mechanics and Materials (Volumes 37-38)

Pages:

59-63

DOI:

https://doi.org/10.4028/www.scientific.net/AMM.37-38.59

Citation:

Cite this paper

Online since:

November 2010

Authors:

Sheng Li Liu, Fa Shen

Keywords:

Customer, Internet, Requirement, Web

Export:

RIS, BibTeX

Price:

Permissions CCC:

Request Permissions

Permissions PLS:

Request Permissions

Сopyright:

Citation:

References

[1] Y.B. Li, Y.X. Zhi and X.K. Wang: Machinery Manufacturing, (2007) No. 5, pp.64-65. (In Chinese).

Google Scholar

[2] X.D. Yang: Industrial Design Procedures and Methods, (Higher Education Press, China 2008). (In Chinese).

Google Scholar

[3] K.T. Urich and S.D. Eppinger: Product Design and Development, (Higher Education Press, China 2005). (In Chinese).

Google Scholar

[4] W. Guo and M.Y. Hu: Computer Integrated Manufacturing System, (2004) No. 9, pp.1165-1170. (In Chinese).

Google Scholar

[5] R. Wang and L. Wang: Modern Manufacturing Engineering, (2003) No. 10, pp.19-21. (In Chinese).

Google Scholar

[6] J.W. Ding, Y.Q. Han and C.D. Zheng: Computer Integrated Manufacturing System, (2006)No. 5, pp.648-653. (In Chinese).

Google Scholar

[7] X.B. Liu, C.F. Yuan and T.Y. Gao: Computer Integrated Manufacturing System, (2003) No. 7, pp.527-531. (In Chinese).

Google Scholar