[1]
S. Baidoun: An empirical study of critical factors of TQM in Palestinian organizations. logistics Information Management, Vol. 16(2), pp.156-171 (2003).
DOI: 10.1108/09576050310467296
Google Scholar
[2]
W.E. Deming: Out of crises, Cambridge, MA, MIT press, (1986).
Google Scholar
[3]
P.B. Crosby: Quality is free: The art of Hassle-Free, New York, McGraw-Hill, (1987).
Google Scholar
[4]
J.M. Juran: Juran on quality by design, New York, the free press, (1992).
Google Scholar
[5]
B.G. Dale: Managing quality, 3rd edn, Oxford, Blackwell, (1999).
Google Scholar
[6]
K. -F. Pun: Cultural influences on total quality management adoption in Chinese enterprises: An empirical study. Total Quality Management, Vol. 12(3), pp.323-342 (2001).
DOI: 10.1080/09544120120034483
Google Scholar
[7]
E.E. Adam, L.M. Corbett, B.E. Flores, N.J. Harrison, T.S. Lee, B. -H. Rho, J. Ribera, D. Samson and R. Westbrook: An international study of quality improvement approach and firm performance. International Journal of Operations & Production Management, Vol. 17( 9), pp.842-873 (1997).
DOI: 10.1108/01443579710171190
Google Scholar
[8]
S. Lagrosen: Exploring the impact of culture on quality management. International Journal of Quality & Reliability Management, Vol. 20(4), pp.473-487 (2003).
DOI: 10.1108/02656710310468632
Google Scholar
[9]
K.S. Cameron and R.E. Quinn: Diagnosing and changing organization culture : based on the Competing Values Framework, reading MA.: Addison Wesley Longman, (1999).
Google Scholar
[10]
G. Salegna and F. Fazel, Obstacles to implementing TQM, in Quality Progress. 2000. pp.53-57.
Google Scholar
[11]
C. Noronha: National culture and total quality management: empirical assessment of a theoretical model. The TQM Journal, Vol. 15(5), pp.351-355 (2003).
DOI: 10.1108/09544780310487758
Google Scholar
[12]
R. Maull, P. Brown and R. Cliffe: Organizational culture and quality improvement. International Journal of Operations & Production Management, Vol. 21(3), pp.302-326 (2001).
DOI: 10.1108/01443570110364614
Google Scholar
[13]
J.G. Blodgett, A. Bakir and G.M. Rose: A test of the validity of hofstede's cultural framework. Journal of consumer marketing, Vol. 25(6), pp.339-349 (2008).
DOI: 10.1108/07363760810902477
Google Scholar
[14]
G. Hofstede. 2008 [cited 2008 February]; Available from: www. geert-hofstede. com.
Google Scholar
[15]
N. Jabnoun and A.A. Khafaji: National cultures for quality assurance and total quality management. Journal of Transnational Management, Vol. 10(3), pp.3-17 (2005).
DOI: 10.1300/j482v10n03_02
Google Scholar
[16]
J. Jung, X. Su, M. Baeza and S. Hong: The effect of organisational culture stemming from national culture towards quality management deployment. The TQM Journal, Vol. 20(6), pp.622-635 (2008).
DOI: 10.1108/17542730810909374
Google Scholar
[17]
K.N. Al-Khalifa and E.M. Aspinwall: Using the competing values framework to investigate the culture of Qatar industries. Total Quality Management, Vol. 12(4), pp.417-428 (2001).
DOI: 10.1080/09544120124219
Google Scholar
[18]
J. Tata and S. Prasad: Cultural and structural constraints on total quality management implementation. Total Quality Management, Vol. 9(8), pp.703-710 (1998).
DOI: 10.1080/0954412988172
Google Scholar
[19]
S. Lagrosen: Quality management in Europe: a cultural perspective. The TQM Magazine, Vol. 14(5), pp.275-283 (2002).
DOI: 10.1108/09544780210439707
Google Scholar
[20]
K. a. s. p. Kaluarachchi: Organisational culture and total quality management practices: a Sri Lankan case. The TQM Journal, Vol. 22(1), pp.41-55 (2010).
DOI: 10.1108/17542731011009612
Google Scholar
[21]
J.C. Nunnally and I.H. Bernstein: Psychometric theory 3rd ed, New York: McGraw-Hill, (1994).
Google Scholar
[22]
S. Kakkar and A.S. Narag: Recommending a TQM model for Indian organizations. The TQM Magazine, Vol. 19(4), pp.328-353 (2007).
DOI: 10.1108/09544780710756232
Google Scholar
[23]
J.M. Twati, The influence of societal culture on the adoption of information systems: The case of Libya, in Communications of the IIMA, pp.1-12, C.E.T.R. Jr., Editor. 2008: San Diego, California USA.
DOI: 10.58729/1941-6687.1083
Google Scholar
[24]
K.S. Chin and K.F. Pun: A proposed framework for implementing TQM in Chinese organizations. The International Journal of Quality and Reliability Management, Vol. 19(3), pp.272-294 (2002).
DOI: 10.1108/02656710210415686
Google Scholar
[25]
H.J. Yen, D.W. Krumwiede and C. Sheu: A cross - cultural comparison of top management personality for TQM implementation. Total Quality Management, Vol. 13(3), pp.335-346 (2002).
DOI: 10.1080/09544120220135219
Google Scholar