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A Novel Design Method of Questionnaire
Abstract:
Customer demand is the driving force behind the development of enterprises. It is the core of mass customization production mode that access to customer demand information, analysis and management. Questionnaire is an important way to get customer demand. This paper presents a design of closed-end questionnaire about electric bicycle which has two characteristics: (1) highlighted the access to subject features of customer. (2)The numerical answers will be processed using fuzzy logic.
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1412-1415
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Online since:
February 2014
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© 2014 Trans Tech Publications Ltd. All Rights Reserved
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