Applied-Information Technology in Passengers’ Check-In System of Airport Terminal Based on the Enterprise Dynamics

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Airport managers and airlines all had a common problem that how to use the passengers’ check-in counters effectively. In order to improve the comfort level of the air passenger transportation, reduce the queue time of the passengers near the passengers’ check-in counters and improve the efficiency of the passengers’ check-in system, the passengers’ check-in system of airport terminal was studied based on the Enterprise Dynamics in this paper. The results indicated that the open system of the passengers’ check-in system could shorten the queue time of the passengers near the passengers’ check-in counters and improve the quantity of the service. Furthermore, the airport should control the number of the passengers’ check-in counters dynamically based on the number of the passengers arriving the airport terminal so as to save the airport operating costs without affecting the service level to the passengers.

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390-393

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April 2014

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© 2014 Trans Tech Publications Ltd. All Rights Reserved

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