Analysis Hierarchy Process in Real Problem Resolution in a Food Company

Carla Regina Mazia Rosa; Maria Teresinha Arns Steiner; João Carlos Colmenero

doi:10.4028/www.scientific.net/AMR.1033-1034.797

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Analysis Hierarchy Process in Real Problem Resolution in a Food Company
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HomeAdvanced Materials ResearchAdvanced Materials Research Vols. 1033-1034Analysis Hierarchy Process in Real Problem...

Analysis Hierarchy Process in Real Problem Resolution in a Food Company

Abstract:

One of the most important aspects to be considered by Distribution Centers (DCs) is the improvement of the process in relation to the attributes of the service that is provided. The purpose of this article is to analyze various alternatives for the definition of a DC with the use of a method of multi-criteria support in decision making, more specifically, the Analytic Hierarchy Process (AHP) for the allocation and weighting of importance levels for structuring DCs. To further illustrate the process, a field study was conducted in a multinational company in the food sector. This enabled the identification of the best of three possible structures that were evaluated based on the criteria and sub-criteria targeted in the decision context. The results show that the cost and quality factors are primarily responsible for choosing the most appropriate alternative.

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Periodical:

Advanced Materials Research (Volumes 1033-1034)

Pages:

797-807

DOI:

https://doi.org/10.4028/www.scientific.net/AMR.1033-1034.797

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Online since:

October 2014

Authors:

Carla Regina Mazia Rosa*, Maria Teresinha Arns Steiner, João Carlos Colmenero

Keywords:

Analytic Hierarchy Process, Distribution Center, Performance Measures

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