Quality Management in Further Training and Education Institutions: A Case Study of FTE Colleges in Gauteng Province, South Africa

Abstract:

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This study investigated how a further training and education (FTE) institution manages the culture of quality. The paper sought to adopt a total quality approach in which all of the aspects were assessed and evaluated at FTE colleges, with a view to formulating recommendations to improve quality in most colleges in Gauteng province in South Africa. Various parameters that impact on quality were investigated such as teaching aids, the learning environment, utilisation of technology and better communication skills. Quality was found to be affected by factors such as the learning environment; availability of resources, quality of students enrolled and staff qualifications.

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Periodical:

Edited by:

Prof. A.O. Akii Ibhadode

Pages:

619-625

DOI:

10.4028/www.scientific.net/AMR.367.619

Citation:

J. Agwa-Ejon "Quality Management in Further Training and Education Institutions: A Case Study of FTE Colleges in Gauteng Province, South Africa", Advanced Materials Research, Vol. 367, pp. 619-625, 2012

Online since:

October 2011

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$35.00

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