Extraction of Design Factors of Product Family Based on Customer Needs

Abstract:

Design Factors of product-family is one of the important elements to maintain and to improve customers’ loyalty to a band. Extraction of design factors of product family based on customer needs promotes relations between brands and customers while improves satisfaction to products of the consumers. In existing studies, methods of getting customer needs have always attracted close attention. But the links between customer needs and design factors have not been adequately studied. By using QFD (Quality Function Deployment) and increasing the number of cascaded transformation hierarchies of the House of Quality, the method of extracting design factors of product family is proposed in this paper.

• Periodical: Advanced Materials Research (Volumes 605-607)
• Pages: 250-257
• DOI: https://doi.org/10.4028/www.scientific.net/AMR.605-607.250
• Online since: December 2012
• Authors: Min Na Ni, Qing Zhang Lv, Ping Jin
• Keywords: Design Factor, HOQ, Mapping, Product Family, QFD

References

[1] Shisheng XIA and Liya WANG: J.Shanghai Jiaotong Univ. Sci. Vol.13 (3) (2008), pp.291-296

[2] Jiachen Cai and Suixian Yang: Mechanical design and Research. Vol.24 (5) (2008), pp.6-14, In Chinese

[3] Baofeng Song: Packaging Engineering. Vol. 27 (4) (2006), pp.87-91, In Chinese

[4] Aimin Wang, Mingchen Meng and Jingyuan Huang: China Mechanical Engineering. Vol. 14 (8) (2003), pp.666-670, In Chinese