Operations Analysis: Practice on Performance Measurement in Supply Chain

Resty Izzaty Borhan; Oh Wei Fhang; Shahryar Sorooshian

doi:10.4028/www.scientific.net/AMR.739.737

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Operations Analysis: Practice on Performance Measurement in Supply Chain
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HomeAdvanced Materials ResearchAdvanced Materials Research Vol. 739Operations Analysis: Practice on Performance...

Operations Analysis: Practice on Performance Measurement in Supply Chain

Abstract:

The paper presents the research report studied at the largest natural gas producer and the petroleum retail market leader in Malaysia. The study is to understand the logistics performance measurement in the supply chain, including the theoretical discussion on data collected and logistic performance of a real organization using the balanced scorecard. Besides that, the study will also access the performance of the company and followed by identifying the problems and provides recommendations for improvements.

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Periodical:

Advanced Materials Research (Volume 739)

Pages:

737-741

DOI:

https://doi.org/10.4028/www.scientific.net/AMR.739.737

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Online since:

August 2013

Authors:

Resty Izzaty Borhan, Oh Wei Fhang, Shahryar Sorooshian

Keywords:

Balanced Scorecard (BSC), Case Study, Logistic, Performance, Shell, Supply Chain

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