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Railway Passenger Customer Segmentation Method Based on User Preferences
Abstract:
This paper uses the clustering model SOM-Kmeans two segment to cluster the users on railway ticket selling system. First, it describes the types of customer segmentation and the general segmentation steps, then introduces the definition of user preferences, at last on the basis of calculation steps of SOM-Kmeans two segment algorithm, the customer segmentation model and algorithm is given based on user preferences.
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1028-1031
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Online since:
December 2013
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© 2014 Trans Tech Publications Ltd. All Rights Reserved
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