Experience of Electronic Medical Records Adoption in Primary Health Care in Indonesia

Abstract:

Along with the development of information technology, health care facilities in Indonesia have begun to adopt the use of electronic medical records (EMR). This adoption process needs to be documented as a best practice model for health care facilities in the transition process from paper-based medical records to electronic ones. This paper discusses specifically the adoption process of EMR in primary health care facilities. Focus group discussion, interviews, and documentation studies were carried out in one community health center and one general practitioner clinic in a Special Region of Yogyakarta, Indonesia, which is in the process of transitioning medical record management from paper-based to electronic-based. The transition process begins with the appointment of a key people leader, socialization related to EMR, comparative studies to other health facilities that have implemented EMR, determining the projected impact of EMR implementation, conducting needs analysis and design, starting the implementation of EMR, and conducting periodic evaluations. The transition process went through well by the two primary health care facilities which were the subjects of this study. There are several obstacles from the human resources and the technical side but they can be overcome in line with periodic evaluation and improvement.

• Periodical: Advances in Science and Technology (Volume 112)
• Pages: 121-126
• DOI: https://doi.org/10.4028/p-j260sd
• Online since: April 2022
• Authors: Dian Budi Santoso*, Nuryati Nuryati, Nur Rokhman
• Keywords: Adoption, Electronic Medical Record, Primary Health Care

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