Research on Selection of Service Outsourcing Suppliers Based on Intuitionistic Language Fuzzy Entropy

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Abstract:

This paper, based on a comprehensive consideration of features of the selection of service outsourcing suppliers, proposes the criteria for evaluating suppliers of service outsourcing by combining the traditional evaluation index system, and the criteria are determined as technical capability, responsiveness, quality, value-adding ability and cultural cooperation. In this paper, method of multi-criteria decision making, based on intuitionistic language fuzzy entropy, is adopted to evaluate and select suppliers of service outsourcing, and the scientific and feasible nature of this decision-making process is then verified through empirical studies. It is necessary to further enrich and improve the index system and methods of supplier selection in the future according to features of companies from different industries and with different background.

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Key Engineering Materials (Volumes 467-469)

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36-41

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February 2011

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© 2011 Trans Tech Publications Ltd. All Rights Reserved

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DOI: 10.1016/s0165-0114(98)00402-3

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