Open Service Innovation in Smart Cities: A Framework for Exploring Innovation Networks in the Development of New City Services

Article Preview

Abstract:

The paper presents a multi-dimensional framework for exploring the drivers, structure and dynamics of public-private service innovation networks in the smart city context and their innovation outcomes at the project, network and city levels. The framework provides a conceptual contribution to the increasingly relevant issue of open innovation in smart cities by leveraging the interpretive potential of the open service innovation perspective, namely the concept of Public Private Innovation Networks in Services (ServPPINs), to advance the understanding of complex interactive structures and processes involved in the development of new services for smart users.

You have full access to the following eBook

Info:

* - Corresponding Author

[1] H. W. Chesbrough, W. Vanhaverbeke and J. West: Open Innovation: Researching a New Paradigm, Oxford University Press, Oxford (2006).

Google Scholar

[2] European Parliament Committee for Industry, Research and Energy (ITRE): Mapping Smart Cities in the EU, Directorate General for Internal Policies, Policy Department A: Economic and Scientific Policy (2014).

Google Scholar

[3] K.A. Paskaleva: The smart city: A nexus for open innovation? Intelligent Buildings International Vol. 3 (2011), pp.153-171.

DOI: 10.1080/17508975.2011.586672

Google Scholar

[4] H. Schaffers, N. Komninos and M. Pallot: Smart Cities as Innovation Ecosystems Sustained by the Future Internet, FIREBALL Project White paper (2012).

Google Scholar

[5] H. Schaffers, N. Komninos, M. Pallot, B. Trousse, M. Nilsson and A. Oliveira: Smart Cities and the Future Internet: Towards Cooperation Frameworks for Open Innovation, in: The Future Internet - Future Internet Assembly: Achievements and Technological Promises, edited by J. Domingue, Springer Berlin Heidelberg (2011).

DOI: 10.1007/978-3-642-20898-0_31

Google Scholar

[6] T. Bakici, E. Almirall and J. Wareham: A Smart City Initiative: the Case of Barcelona,.J. Knowl. Econ. Vol. 4 (2013), pp.135-148.

DOI: 10.1007/s13132-012-0084-9

Google Scholar

[7] C. Bevilacqua, G. Esposito and C. Trillo: Evaluation of PPP performance: a comparative analysis of 12 case studies in the Boston Metropolitan Area, in: CLUDs Project First Scientific Report, Economic Development Strategies – The Role of Public Private Partnership (2012).

Google Scholar

[8] K. Emerson, K. T. Nabatchi and S. Balogh: An Integrative Framework for Collaborative Governance. Journal of Public Administration Research and Theory Vol. 22 (2011), pp.1-29.

DOI: 10.1093/jopart/mur011

Google Scholar

[9] S.T. Ng, J.M. Wong and K.W. Wong: A public private people partnerships (P4) process framework for infrastructure development in Hong Kong. Cities Vol. 31 (2013), pp.370-381.

DOI: 10.1016/j.cities.2012.12.002

Google Scholar

[10] T. Nam and T.A. Pardo: Smart city as urban innovation: focusing on management, policy, and context, In: Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance, edited by E. Estevez and M. Janssen, ACM, New York (2011).

DOI: 10.1145/2072069.2072100

Google Scholar

[11] P. Ramsden: Social Innovation for Smart Cities: the state of the art, URBACT II Baseline Study (2012).

Google Scholar

[12] F. Djellal, F. Gallouj and I. Miles: Two decades of research on innovation in services: Which place for public services? Structural Change and Economic Dynamics Vol. 27 (2013), pp.98-117.

DOI: 10.1016/j.strueco.2013.06.005

Google Scholar

[13] K. M. Weber, B. Heller-Schuh, H. Godoe and R. Roeste: ICT-enabled system innovations in public services: Experiences from intelligent transport systems, Telecommunications Policy (in press), Available online 27 January 2014, http: /dx. doi. org/10. 1016/j. telpol. 2013. 12. 004.

DOI: 10.1016/j.telpol.2013.12.004

Google Scholar

[14] F. Gallouj, L. Rubalcaba and P. Windrum: Public–Private Innovation Networks in Services, Edward Elgar Publishing Ltd, Cheltenham (2013).

DOI: 10.4337/9781781002667.00006

Google Scholar

[15] L. Rubalcaba, P. Windrum, F. Gallouj, G. Di Meglio, A. Pyka, J. Sundbo and M. Webber: ServPPIN. The contribution of public and private services to European growth and welfare and the role of public–private innovation networks. ServPPIN project final report, Universidad de Alcalá (2011).

DOI: 10.4337/9781781002667.00006

Google Scholar

[16] F. Djellal and F. Gallouj: Social innovation and service innovation, Conference Challenge Social Innovation, Vienna (2011).

DOI: 10.1007/978-3-642-32879-4_8

Google Scholar

[17] L. Rubacalba, G. Di Meglio and G. Gallego: Public-private Innovation networks and social innovation in the service economy, in: Social Innovation: New Forms of Organisation in Knowledge–Based Societies, edited by C.R. Viñals, C. Parra Rodríguez, Routledge (2013).

DOI: 10.4324/9780203082874-22

Google Scholar

[18] J. Zhang and X. Liang: Promoting green ICT in China: A framework based on innovation system approaches, Telecommunications Policy Vol. 36 (2012), p.997–1013.

DOI: 10.1016/j.telpol.2012.09.001

Google Scholar

[19] Centre of Regional Science, Vienna University of Technology: Smart cities Ranking of European medium-sized cities, Final report (2007).

Google Scholar

[20] R. Achaerandio, R. Bigliani , J. Curto and G. Gallotti: Smart Cities Analysis in Spain 2012 - The Smart Journey, White paper, IDC (2012).

Google Scholar

[21] Amsterdam Smart City: Smart Stories (2011). Information on http: /www. amsterdamsmartcity. com.

Google Scholar

[22] J.M. Bryson. and B.C. Crosby: Design and Implementation of Cross-Sector Collaborations: Propositions from the Literature. Public Administration Review Vol. 12 (2006), pp.44-55.

DOI: 10.1111/j.1540-6210.2006.00665.x

Google Scholar

[23] P.S. Ring and A.H. Van de Ven: Developmental Processes of Cooperative Interorganizational Relationships. Academy of Management Review Vol. 19 (1994), pp.90-118.

DOI: 10.5465/amr.1994.9410122009

Google Scholar

[24] S. Vange and C. Huxham: Nurturing Collaborative Relations Building Trust in Interorganizational Collaboration. Journal of App. Behavioral Science Vol. 39 (2003), pp.15-31.

DOI: 10.1177/0021886303039001001

Google Scholar

[25] Manchester Knowledge Capital: Manchester City Region Innovation Prospectus, Final report (2009). Information on http: /www. manchesterknowledge. com/knowledge-bank/innovation-prospectus.

Google Scholar

[26] H., Schaffers, N. Komninos., M. Pallot, B. Trousse, M. Nilsson and A. Oliveira: Integrating Living Labs with Future Internet Experimental Platforms for Co-creating Services within Smart Cities, in: Proceedings of the ICE Conference, Aachen, Germany (2011).

DOI: 10.1007/978-3-642-20898-0_31

Google Scholar

[27] R.Y. Clarke: Smart Cities and the Internet of Everything: The Foundation for Delivering Next-Generation Citizen Services, White paper, Cisco (2013).

Google Scholar